Hi All,
(Hope this is in the right place! Apologies if not.)
Another lost soul looking for help to avoid being swindled out of my hard earned money by these cowboys.
Here's my story:
I parked in the Watford Arches Retail Park (WARP) back in September and I proceeded to spend a fair amount of money at various stores (just shy of £900). Annoyingly I overstayed the 3 hour limit by 12 minutes (some of which would have been trying to escape the bloody car park) and I received my first PCN not long after.
Now, the WARP is split over three areas with different shops in each area. I thought all of it was the same "Retail Park" (as it is described on the link) but it seems that each car park is separate and the shops "associated" to the car park I parked in were the ones I did not spend any money in. I found this out after doing some research and reading that the shop managers can get a PCN cancelled if you spent money in their store. I spent over £600 in DFS so gave them a call and this is when I found out the above situation. Now I don't remember seeing anything saying there was a maximum of 3 hours (but I am sure there is and I missed it) and I didn't see anything to say the car/retail parks were not related as I would have moved the car each time otherwise.
So I then found this website (among others) and read that ignoring it can be a route to go. So I have done just that but I have now received a Letter Before County Court Claim (attached with details redacted). Annoying.
Now I have done some more research (through this forum and other places) in to how I can fight this. The best advice seemed to be to claim that the amount asked for is too high but 'Point 3.' in their letter seems to be their attempt to head this off. So not sure what to do.
A few thoughts of my owN are:
Also, I want to clarify if they can claim extra costs from me (court claim issue fee etc)
I appreciate all the help anyone can give me and if you need any more info please ask as I want to go into this as confident as possible.
(Hope this is in the right place! Apologies if not.)
Another lost soul looking for help to avoid being swindled out of my hard earned money by these cowboys.
Here's my story:
I parked in the Watford Arches Retail Park (WARP) back in September and I proceeded to spend a fair amount of money at various stores (just shy of £900). Annoyingly I overstayed the 3 hour limit by 12 minutes (some of which would have been trying to escape the bloody car park) and I received my first PCN not long after.
Now, the WARP is split over three areas with different shops in each area. I thought all of it was the same "Retail Park" (as it is described on the link) but it seems that each car park is separate and the shops "associated" to the car park I parked in were the ones I did not spend any money in. I found this out after doing some research and reading that the shop managers can get a PCN cancelled if you spent money in their store. I spent over £600 in DFS so gave them a call and this is when I found out the above situation. Now I don't remember seeing anything saying there was a maximum of 3 hours (but I am sure there is and I missed it) and I didn't see anything to say the car/retail parks were not related as I would have moved the car each time otherwise.
So I then found this website (among others) and read that ignoring it can be a route to go. So I have done just that but I have now received a Letter Before County Court Claim (attached with details redacted). Annoying.
Now I have done some more research (through this forum and other places) in to how I can fight this. The best advice seemed to be to claim that the amount asked for is too high but 'Point 3.' in their letter seems to be their attempt to head this off. So not sure what to do.
A few thoughts of my owN are:
- Claim that, as this is a "contract", I was not made aware of the fact that I have a right to cancel (cooling off period) as I did not sign the "contract" in their place of business
- Claim that under 'unfair terms in consumer contracts regulations 1999' this is an unfair charge as I only overstayed by 12 minutes (some of which would have been me driving to exit the car park)
Also, I want to clarify if they can claim extra costs from me (court claim issue fee etc)
I appreciate all the help anyone can give me and if you need any more info please ask as I want to go into this as confident as possible.
ParkingEye - Letter Before County Court Claim
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