Hi. Just joined the forum and need some advice. I wrote to Halifax to complain about mis-selling of PPI. They sent a for to complete, which I returned. Next thing I hear that they've closed the case as it was "set up in error". No further explanation. Any advice on next steps. NB While I know I had PPI on my credit card I don't have records of when the card/PPI was taken out. Thanks for any help that can be given.
Halifax closed my PPI claim without explanation
