So, I have a huge problem. I have a case with Rossendales for unpaid council tax, I explained that I couldn't pay in full and couldn't afford the monthly payments they wanted me to pay. At the same time, as my personal circumstances had changed, I contacted my local council and arranged to pay £5 a week for current council tax for this current council tax year.
The problem is now, that Rossendales will not deal with me and tell me to contact the council, which I have done. To my disbelief, the council told me to contact Rossendales as all of the council tax for 2014/2015 is being dealt with by them now. I asked why as I haven't missed a £5 payment since it was set up and they couldn't give me an answer. They did however tell me that anything that I may pay on my council tax payment card will be taken off my bill for 15/16.
I want to pay but no one will deal with me. I live with depression and am currently caring for my husband who is awaiting to see a specialist for his ongoing health problems and we also have 3 children. I don't know what to do.
The problem is now, that Rossendales will not deal with me and tell me to contact the council, which I have done. To my disbelief, the council told me to contact Rossendales as all of the council tax for 2014/2015 is being dealt with by them now. I asked why as I haven't missed a £5 payment since it was set up and they couldn't give me an answer. They did however tell me that anything that I may pay on my council tax payment card will be taken off my bill for 15/16.
I want to pay but no one will deal with me. I live with depression and am currently caring for my husband who is awaiting to see a specialist for his ongoing health problems and we also have 3 children. I don't know what to do.
No one will take my payments
