Ppi Redress

Hi folks. I had a credit card ppi claim

rejected by Clydesdale Bank. My complaint was then upheld by FOS. The letter stated it could be up to eight weeks before I hear from the bank. Well, eight weeks have passed and no word from bank. I was wondering if anyone else has been waiting on the Clydesdale bank to pay refunds. Thanks.

Ppi Redress

PPI Redress, Natwest Offsetting everything

Hi,



I recently got a letter from Natwest/RBS stating that I was owed a redress for mis-sold PPI. I was well aware that I had a big debt with Natwest, and that likely, they would pay a good portion of this into the account to clear some debt.



However, I'd read somewhere about an 8% interest portion, that was not allowed to be offset. So I started looking into it more, and I was told to check the Ombudsman website, but never found the exact reason why the 8% would be mine, but was continuously told that the 8% was mine, and could not be offset as it was compensation for loss of use of money, and should not be linked to the debt.



But I cant find this info anywhere, officially, and when I called Natwest to ask about how payment was being made they said EVERYTHING, including the 8% was being offset, and there was no law or ruling that prevented them from doing it.



Have I been ill informed? or am I due the 8%? if so, what can I state to them in order to get it? I've been given the number for the head of their PPI and collections department, if I wish to discuss it further, but don't want to call if I don't know what I'm saying.





Thanks for the help

PPI Redress, Natwest Offsetting everything