I have been using Supanet (internet and telephone and line rental) for many years but their costs have crept up (£60 a month) so I shopped around and Talk Talk would do everything I wanted for £23. I agreed with Talk Talk and took out a contract. Two days later, 7th September, a guy from Supanet rang and offered me £17 for the package so I agreed and rang Talk Talk on the 8th to cancel but they said that they would lose money if I cancelled now so they offered me £7 for the first twelve months. I rang Supanet straight away and cancelled the previous days deal. They have now sent me an early termination bill for £275 saying I didn't cancel in 5 days which is the legal deadline. What should I do? Can any one help, please?
Early termination of supanet broadband service service
