Hi, I have recently argued with my bank of 26 years over the fact that I should not have to tell them I am in financial difficulties. This fact should flag up on their computer system.
They argue that it does not so I have requested a DSAR to get a copy of all the letters that are sent out automatically about failed payments/overlimits etc.
In the course of the last 4 years I have been charged over £1000 for various failed payments / overlimit / authorised overdraft use.
I will be asking for these charges back as their computer system 'knew' the account was in difficulties.
Does anyone think I have a chance? Can I request 8% statutory interest too or is this being cheeky ?
Cheers.
They argue that it does not so I have requested a DSAR to get a copy of all the letters that are sent out automatically about failed payments/overlimits etc.
In the course of the last 4 years I have been charged over £1000 for various failed payments / overlimit / authorised overdraft use.
I will be asking for these charges back as their computer system 'knew' the account was in difficulties.
Does anyone think I have a chance? Can I request 8% statutory interest too or is this being cheeky ?
Cheers.
Bank refund of charges - feeling brave, need moral support !
