Hi there hope you can help, my mom who is 79 has got herself into a mess with Kays Catalogue and has arrears of £1140 and outstanding balance of £4000 ish, she has her own house but only has state pension coming in, what do I need to do, shall I take over dealing with this for her? Do I speak to the catalogue or the debt recovery who initially were just chasing the arrears. I have heard its difficult to get the catalogue to freeze the account so shall I just wait for the whole debt to be transferred to NDR? Many thanks, Carole
Catalogue debt and arrears
