Last week I went in to my branch of HSBC and asked to close my account. It has a substantial amount of money in it which I wanted in cash. I accepted that they may not have that amount to give me there and then but I thought that they might be able to arrange to have it for me later in the week. They asked me why I wanted to close my account and take my money, to which I should have answered "none of your business", but being a polite sort I said that I needed the cash to do some home repairs and to take a holiday.
They wanted evidence of this. They then refused to allow me to take my cash. They said that I could only close my account and take the money if it was transferred to a different account but that they would not give me this amount in cash.
Do I have to put up with this BS? Is there anything I can do to get my cash? I am not a money launderer, nor am I a terrorist or a drug dealer. I just like to be able to pay for things in cash rather than on plastic.
They wanted evidence of this. They then refused to allow me to take my cash. They said that I could only close my account and take the money if it was transferred to a different account but that they would not give me this amount in cash.
Do I have to put up with this BS? Is there anything I can do to get my cash? I am not a money launderer, nor am I a terrorist or a drug dealer. I just like to be able to pay for things in cash rather than on plastic.
I want my cash
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