marston bailiffs

Hello everyone! I'm new to this forum I was just browsing to see if I could find anything on this topic. Basically situation is I had a been given a TV licence fine from my old address which I knew nothing about until the first bailiff from Marstons showed up informing me I had just the end of last year. I phoned court fines number who told me a TV licence man had visited me december 2011 which he never had done but was taken to court I moved out of my property in March 2012 even though I had got my mail redirected I never received this court fine. The lady stated it was out of our hands now and had to deal with the bailiffs so I made my offer to the bailiff and marston group which was point blank refused it apparently was £250 but they was asking for £560 even though I explained I was currently out of work and only my partner was working so I could only give them what I could realistically could afford. Monday morning two big bailiffs turned up at my door, saying I have to pay the money in full or they was coming in, with that this bailiff put his foot in my door forced my door open and pushed me into my home whilst I was holding my 1 year old son putting his full body weight into me I had no choice but to let go as he didn't care about hurting us. I was actually quite shaken up about this they stormed into my home and started moving my stuff closer to the front door by this point neither bailiff had showed me any ID or warrant no documentation whatsoever. I called 999 who told me to call 101 both bailiffs laughed at me saying the police aren't going to come and help you don't be stupid, I'm given you 20 minutes to give us the amount in full or I call a removals van. Luckily a very close friend managed to come over and pay them in full so they didn't cause me and my children anymore distress. I made a report with the police as I believed that was assault, they informed me that he had the power to force entry and that was called reasonable force, even though citizens advice bureau told me reasonable force doesn't include pushing you or anyone else out of the way, I felt more like the police was on bailiffs side apparently the same bailiff had already had a few complaints and statements made about him to them they viewed his previous footage and found it to be fine him doing that. I'm in real shock right now I'm still trying to get more information on it the debt has been settled but I don't believe this bailiff should be allowed to carry on doing what he is doing he could seriously cause someone injury eventually he was a pretty big guy. Thank you for reading anyway nice to meet you all

marston bailiffs