Clydesdale Bank fined £20,678,300 for serious failings in PPI complaint handling – Fi

The Financial Conduct Authority (FCA) has today fined Clydesdale Bank Plc (Clydesdale) £20,678,300 for serious failings in its Payment Protection Insurance (PPI) complaint handling processes between May 2011 and July 2013. This is the largest ever fine imposed by the FCA for failings relating to PPI. In mid-2011 Clydesdale implemented inappropriate policies which meant that... Read more »

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Clydesdale Bank fined £20,678,300 for serious failings in PPI complaint handling – Fi