Hello forum!
I wasn't entirely sure where this would sit within the forum so apologies if this isn't the correct place, but I am looking for some advice as to whether or not I am within my rights to invoice my train provider for their incessant delays, one of which cause me to be over 3hrs delayed getting home!
Their compensation policy states that they offer a 5% discount on monthly season ticket renewals, and this is based on the level of service they have provided, but this is no longer enough as the service, if anything, is getting worse!!
I read about a case in January this year of a woman successfully invoicing a bus company and winning - does this open the gate? (http://ift.tt/1IKt6v9)
Should there be a reasonable case for this I have a feeling it will open up a flood of correspondence from other commuters which, if nothing else, will get the message well and truly across to the management.
I look forward to hearing back!
Thanks
Ollie
I wasn't entirely sure where this would sit within the forum so apologies if this isn't the correct place, but I am looking for some advice as to whether or not I am within my rights to invoice my train provider for their incessant delays, one of which cause me to be over 3hrs delayed getting home!
Their compensation policy states that they offer a 5% discount on monthly season ticket renewals, and this is based on the level of service they have provided, but this is no longer enough as the service, if anything, is getting worse!!
I read about a case in January this year of a woman successfully invoicing a bus company and winning - does this open the gate? (http://ift.tt/1IKt6v9)
Should there be a reasonable case for this I have a feeling it will open up a flood of correspondence from other commuters which, if nothing else, will get the message well and truly across to the management.
I look forward to hearing back!
Thanks
Ollie
Can I legally claim for delays by a train company?
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