HI all i am a newbie so hope i am doing this right ?
Brief description of what i need help with !
I had a credit card with Aqua which went into default when i became a student in 2013. In Feb 2014 i spoke to an advisor who offered me a settlement figure to pay off the debt this was a reduced rate , i however offered full payment of the debt under negotiation that they would remove the default as a good will gesture which they agreed . Feb 2015 i was about to apply for a mortgage so i requested a copy of experian credit file to notice that the default was still there NOT happy:badidea: I phoned Aqua to complain that this should have been removed and requested all documentation credit agreement etc to which they have been unable to provide me with anyway to cut a long story short i had a confirmation letter saying that the default would be removed result :tinysmile_twink_t2: however today i had a phone call explaining that all the information that had been given to me is incorrect and that the default will not be removed im outraged as how can they write in a letter saying that they will remove it then go back on their word ?? what can i do now as im really upset about this as i wont be able to get a mortgage without a high deposit because of this?? PLEASE HELP ME !!
Brief description of what i need help with !
I had a credit card with Aqua which went into default when i became a student in 2013. In Feb 2014 i spoke to an advisor who offered me a settlement figure to pay off the debt this was a reduced rate , i however offered full payment of the debt under negotiation that they would remove the default as a good will gesture which they agreed . Feb 2015 i was about to apply for a mortgage so i requested a copy of experian credit file to notice that the default was still there NOT happy:badidea: I phoned Aqua to complain that this should have been removed and requested all documentation credit agreement etc to which they have been unable to provide me with anyway to cut a long story short i had a confirmation letter saying that the default would be removed result :tinysmile_twink_t2: however today i had a phone call explaining that all the information that had been given to me is incorrect and that the default will not be removed im outraged as how can they write in a letter saying that they will remove it then go back on their word ?? what can i do now as im really upset about this as i wont be able to get a mortgage without a high deposit because of this?? PLEASE HELP ME !!
HELP Advice NEEDED AQUA NEWDAY CC
0 commentaires:
Enregistrer un commentaire