Retail ombudsman set up to aid consumer disputes

A retail watchdog led by an ombudsman has been set up to resolve disputes between shops and customers.The service – which is voluntary for retailers – can be used by consumers after they have made a complaint to the company and the issue is not resolved.Barrister Dean Dunham, who begins work as ombudsman on 1 […]



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Retail ombudsman set up to aid consumer disputes