Someone reversed into a friends car and caused some damage. My friend notified his insurance company but later that day the woman who reversed into him came around and apologised for the second time and offered to pay the bill of £245 personally and that she did immediately the repair was done and my friend immediately informed his insurance company that he would not be proceeding with the claim. However, when his insurance renewal arrived there was a considerable increase and he was informed that it was due to that incident even though he made no claim. Surely this is wrong?
Car Insurance.
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