Hi
There was a thread about these people but it appears to have been closed (if this needs to be moved somewhere else mods please do so)
My wife has recieved a fine from the above company. Essentially she arrived at the parking spot whilst still on a telephone call on her hands free. She pulled into a spot and continued the call (for another 12 mins or so), she didnt even switch off the engine (waste of petrol i know). Anyway as soon as she had finished the call she got out of the car and purchased a ticket. (fortunately she is self employed so she keeps all her parking tickets)
24 days later she recieved the notice below
As you can see the parking ticket is attached, and is one of those where you need to put your registration in so it cannot be argued that she 'found the ticket'.
After recieving this she writes to the company explaining that she has got a valid ticket covering this period and sent them a copy of it, she requested that the then cancel the fine.
She has recently recieved the letter below
They appear to be saying that as she was over the 10 mins the parking fine still stands (the original letter stated she parked at 12:02 and the ticket claims she purchased it at 12:16, although how accurate these times are, who knows)
As you can see they have issued a POPLA number, however having never dealt with this sort of thing before I wanted some advice on how to proceed before contacting them
Any advice would be gratefully recieved
Cheers
There was a thread about these people but it appears to have been closed (if this needs to be moved somewhere else mods please do so)
My wife has recieved a fine from the above company. Essentially she arrived at the parking spot whilst still on a telephone call on her hands free. She pulled into a spot and continued the call (for another 12 mins or so), she didnt even switch off the engine (waste of petrol i know). Anyway as soon as she had finished the call she got out of the car and purchased a ticket. (fortunately she is self employed so she keeps all her parking tickets)
24 days later she recieved the notice below
As you can see the parking ticket is attached, and is one of those where you need to put your registration in so it cannot be argued that she 'found the ticket'.
After recieving this she writes to the company explaining that she has got a valid ticket covering this period and sent them a copy of it, she requested that the then cancel the fine.
She has recently recieved the letter below
They appear to be saying that as she was over the 10 mins the parking fine still stands (the original letter stated she parked at 12:02 and the ticket claims she purchased it at 12:16, although how accurate these times are, who knows)
As you can see they have issued a POPLA number, however having never dealt with this sort of thing before I wanted some advice on how to proceed before contacting them
Any advice would be gratefully recieved
Cheers
Help - Letter from Civil Enforcement Ltd
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