Hello all just to introduce me self.
I'm finding reading posts very informative and helpful, prob like most people I found this site
as i was looking for answers to my particular problem, I have now solved my problem but it has still got me perplexed.
my 16 year old D started receiving premium texts from short code 88222 with link to adult websites, they come at 2 per day every 3/4th days £30's worth, with no option to STOP message. now after asking the CS (polite word for them) at virgin mobile I got a load of wrong info as how to stop texts was given no help and was told they couldn't Barr number blah blah.... long story short I tracked the company sending the texts and got them to stop, they are Intrugo
After I emailed them and told them under no circumstances would my D signup and willingly pay for these texts they offered me a compleat and full refund and low and behold they were true to their word £30 paid in full. no questions asked!! not even a copy of my bill as to confirm the amount I wanted back...
Now I'm thinking what happened there!!!
was i scammed or what? most telecom company's would commit murder than give up money so readily........ answers or opinions please.
I'm finding reading posts very informative and helpful, prob like most people I found this site
as i was looking for answers to my particular problem, I have now solved my problem but it has still got me perplexed.
my 16 year old D started receiving premium texts from short code 88222 with link to adult websites, they come at 2 per day every 3/4th days £30's worth, with no option to STOP message. now after asking the CS (polite word for them) at virgin mobile I got a load of wrong info as how to stop texts was given no help and was told they couldn't Barr number blah blah.... long story short I tracked the company sending the texts and got them to stop, they are Intrugo
After I emailed them and told them under no circumstances would my D signup and willingly pay for these texts they offered me a compleat and full refund and low and behold they were true to their word £30 paid in full. no questions asked!! not even a copy of my bill as to confirm the amount I wanted back...
Now I'm thinking what happened there!!!
was i scammed or what? most telecom company's would commit murder than give up money so readily........ answers or opinions please.
is it a scam??
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