The Lowell Group... yet again (I seem to hear a lot of bad stuff)

vendredi 17 octobre 2014

I've recently managed to solve a matter with mobile phone network provider as to some outstanding and invalid debt. They of course did not admit to any wrong doing; they did allow me a resolution without further penalty, but that was it. I'd been contacted regarding this invalid debt of mine before by SRJ Debt Recoveries and now and more recently by Fredericksen International... all connected to the Lowell Group, as it appears.



I refuse to deal with either of these companies, as they only provide me with toll numbers by which to contact them. I'd moved a little while back and got a canvasing letter from SRJ and now one from Freds. I am wondering whether to send them a 'prove-it' letter if they decide to break data protection and mail me account details or just to continue to ignore them. I could do with that and any other wise advice.



I've dealt with small debt collectors before and had to do a lot of negotiating (which actually resulted in more of an endurance trial in biting my tongue) but I am intent not to negotiate on this matter, as this debt has been generated by human error, and that error was not my own. In light of this, is there anything in particular, as concerns advice, that I need to know?



PS, is it legal for debt recovery or collection companies to set up Direct Debits, now? SRJ so nobly make that an option on their site, it appears. :P





The Lowell Group... yet again (I seem to hear a lot of bad stuff)

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