We need help with an urgent situation !! My father drove his car into a local garage with an abs fault light, they did diagnostics and quoted a faulty pump, when he went to collect the car it would not start. The garage did not know why it would not start and did not know how to fix it. This has been going on since the 11th of august.. We sent a letter recorded delivery on the 19th of August stating the supply goods act 1982 and that we just wanted the car back in the same state that it was driven into the garage (working/drivable). The car still does not work and they demanded we pay the bill before they would release the car. I spoke to consumer advice line and they advised payment under protest, which we did. The garage then produced a form of a waver that states work that we do not believe has been carried out, we did not sign as we do not believe its true, they refuse to give us the car back until we sign this waver......... What do we do now? We have paid the bill(under protest) surely we can get our car back ???
Paid garage bill but they will not release car until we sign a waver, pls help
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