FCA – Complaints drop in 2014

* Complaints drop in 2014 Consumers made a total of 2.36 million complaints to firms in the first six months of 2014. This is 5% fewer than the number made in the second half of last year, mostly due to complaints about payment protection insurance dropping 11% to 1.24 million. However, complaints about current accounts […]



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FCA – Complaints drop in 2014