Parking Eye charges - What next? Should I appeal to POPLA?

Hi, my partner has received a parking charge letter from parking eye as keeper but she wasn't driving at the time, i was, she wasn't even with me as I was Christmas shopping.

I am unemployed, have two children and I find the charge is far too excessive especially as its a free car park !

I have prepared an appeal letter and I have used the above template, with a couple of adjustments, and I am wondering if the reasons I give will give me a good chance of a successful appeal,



Any help or advice greatly appreciated,

Many thanks.



Here is copy of my appeal:



" I, as registered keeper, wish to invoke your appeals procedure. The driver, whom i am under no statutory obligation to name, was a genuine customer of the stores the carpark is attached to and was also not parked for the duration claimed as they had to, firstly, drive around a very busy car park to find a space, and secondly, was held up leaving by other drivers entering and exiting the carpark.

Also, the car is 17 years old and is not a reliable starter. It can take around 10 mins to start up.

In any event your charges are penal, grossly excessive for a free-to-use car park and not a genuine pre estimate of loss.





Should you reject my appeal please supply a popla code. "



Thanks again

Parking Eye charges - What next? Should I appeal to POPLA?

Parking Eye charges - What next? Should I appeal to POPLA?

I'm in the same boat Parking swine also sent me the same letter for over staying 30 mins in a free retail car park.



I also want to dispute bit need to put the correct words in the appeal letter to them. No doubt they will reject anyway:tinysmile_cry_t:

Parking Eye charges - What next? Should I appeal to POPLA?

Parking Eye charges - What next? Should I appeal to POPLA?

Hi, I'm also new and have received a parking charge notice from parking eye. They have a photo of my car entering the carpartk at 08 47, which is correct, but by the time I found a space and parked and then queued at ticket machine the time on the ticket was 08 55, valid to 11 55. They have a photo of my car leaving at 12 12. I was late back, I was in my car at a couple of mins after 12 and left the car park when they say. They have sent what I find to be bullying letter demanding £100 or £60 if I pay it within 14 days. I'm a mature student volunteering at a charity, I can't afford this. They say get in touch with them but i am scared of putting the wrong thing in the letter. They say all letters and appeals should be in writing, why is this?

Parking Eye charges - What next? Should I appeal to POPLA?

Parking Eye charges - What next? Should I appeal to POPLA?

Hi,

I've just joined the forum. On 1st January 2015 we (my husband as keeper) received a parking charge letter from Parking Eye dated 23rd December 2014 for parking several minutes over the 'free' parking on 11th December 2014. Parking Eye have just rejected our appeal even though we had entered our car reg number and tried to pay at the machine - it displayed a 0 charge and wouldn't accept a payment. Parking Eye say we should have used another machine. It was very dark and rainy and we couldn't properly see, let alone read, any other machine or the signage and instructions.

They have not put a POPLA number on the letter, just say we have 14 days to pay. I feel this is very unfair as we tried to pay. What should I do next?

Parking Eye charges - What next? Should I appeal to POPLA?