Investigation into BES and its compliance with its obligations under the gas and elec

We are investigating whether BES (encompassing both licensees) is complying with the requirements of conditions 7A, 7B, 7, 14 and 21B of their gas and electricity supply licences. We are aware of a high level of complaints made about BES and have also received a referral from Citizens Advice. Under SLC 7A.4(b), suppliers must take […]



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Investigation into BES and its compliance with its obligations under the gas and elec