Hello All,
Sorry for the double post think I posted in the wrong forum before....
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Hello,
This is my first post here, and I am looking for advice on rejecting my car.
It seems I have no luck when it comes to buying cars, I should just give up im sure. Anyhow.
Om Monday I purchased a 2006 Mercedes C Class from a garage in Scotland with 85,000 miles for 4990.00.
One day after collecting it and taking it out on its first proper drive I notice a issue with the brakes juddering, now thats no big deal I think, contact the garage and agreed I would take it back Monday on my day off for them to sort.
However the following day, the engine management light comes on, Now this is not acceptable, and a very poor sign after having the car for just two days.
I contacted the garage and they have collected the car today, I have emailed them for which I have a reply to, and told them verbally I am refusing the car due to not being fit for purpose, and that I want a refund. However they have told me there going to look at the car for getting repaired!
I did contact my local trading standards, they said I am well within my rights to reject the car as not fit for purpose, I do not have to accept a repair for the car either, and I should also be covered as I paid for the car in full bu credit card.
However this is all a lot of extra hassle I would rather not have to go through if can be avoided. I have not had any luck with cars, so I really do not want to take a cahnce that they "repiar" the fault and then it comes back and re develops again a while later when I cannot reject it, I just couldnt forgive myself.
I have informed the garage again regardless of if this fault is investigated and repaired or not I am not happy to keep the car, but them seem to not want to even entertain the idea of a refund. I have been very polite, but I am losing patience.
What is the best way to proceed in your opinions?
Many Thanks
Sorry for the double post think I posted in the wrong forum before....
----------------------------------------------------
Hello,
This is my first post here, and I am looking for advice on rejecting my car.
It seems I have no luck when it comes to buying cars, I should just give up im sure. Anyhow.
Om Monday I purchased a 2006 Mercedes C Class from a garage in Scotland with 85,000 miles for 4990.00.
One day after collecting it and taking it out on its first proper drive I notice a issue with the brakes juddering, now thats no big deal I think, contact the garage and agreed I would take it back Monday on my day off for them to sort.
However the following day, the engine management light comes on, Now this is not acceptable, and a very poor sign after having the car for just two days.
I contacted the garage and they have collected the car today, I have emailed them for which I have a reply to, and told them verbally I am refusing the car due to not being fit for purpose, and that I want a refund. However they have told me there going to look at the car for getting repaired!
I did contact my local trading standards, they said I am well within my rights to reject the car as not fit for purpose, I do not have to accept a repair for the car either, and I should also be covered as I paid for the car in full bu credit card.
However this is all a lot of extra hassle I would rather not have to go through if can be avoided. I have not had any luck with cars, so I really do not want to take a cahnce that they "repiar" the fault and then it comes back and re develops again a while later when I cannot reject it, I just couldnt forgive myself.
I have informed the garage again regardless of if this fault is investigated and repaired or not I am not happy to keep the car, but them seem to not want to even entertain the idea of a refund. I have been very polite, but I am losing patience.
What is the best way to proceed in your opinions?
Many Thanks
Refund on a car
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